Shortcode content placement

  • Resolved Vince

    (@vincefapbriccom)


    10 years, 3 months ago

    I just installed and configured the plugin and things are working great!

    One issue I have is the placement of content when using the [addosticket] shortcode. It always renders at the top of the page regardless of where I put it.

    I’m using the shortcode on an existing page with other content and plan to put it in it’s on tab within the page. Even if I just place it on the page below some other content it always ends up at the top.

    Has anyone run across this issue. I could use jQuery to move it as needed, but would like to see if there is something else that can be done.

    Thanks

    https://www.ads-software.com/plugins/key4ce-osticket-bridge/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author m.tiggelaar

    (@mtiggelaar)

    Hello,

    By the looks of it it’s actually a common problem with wordpress shortcodes.

    Seems people have solved it by using return instead of echo for example (among other things).
    I will have to look into this if we can resolve it before we push out next version upcoming week.

    Regards,
    Marco

    Thread Starter Vince

    (@vincefapbriccom)

    Hi Marco, any progress on this? Were you able to take a look at the issue? Thanks

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    We are still working on this.

    Unfortunately WordPress makes it difficult to fix this issue.
    for example echo’s have to be replaced with returns etc.

    There’s no clear guideline for this (and many plugins seem to have fixed avoiding certain common php code usage).

    Thread Starter Vince

    (@vincefapbriccom)

    Okay, thanks. I’ll use some JS in the mean time to move it where it needs to be on my page. Thanks!

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Alright,

    I am happy to say we have shortcodes properly set this time.
    Just finishing up on the contact form style shortcode captcha, after that we will push the new update.

    Hopefully today or tomorrow.

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Latest update 1.1.5 should have solved your issue.

    Regards,
    Marco

    Thread Starter Vince

    (@vincefapbriccom)

    Great! I will give it a try. Thanks!

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Never mind that.
    Noticed we messed up on the shortcode.
    We will publish the fixed version tomorrow.

    Thread Starter Vince

    (@vincefapbriccom)

    Okay, I will look for the update tomorrow. Thanks

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Pushed out now, this time with issues resolved.
    Also when updating/ using new contact style shortcode make sure you select the age their in from the settings page ??

Viewing 10 replies - 1 through 10 (of 10 total)
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