Shortcode does not work on translated site

  • Resolved wegiiii

    (@wegiiii)


    3 years, 2 months ago

    When using the shortcode cusrev_all_reviews with the option show_more="5" the show more button works as expected. When the same shortcode is used on the translated version of the page (Elementor and WPML) the show more button does nothing after loading for a short while.

    You can check out the behaviour yourself. (down at the bottom)
    Working english page: https://leetdesk.com/shop/leetdesk-configurator/
    German translated verison: https://leetdesk.com/de/produkte/leetdesk-gaming-tisch/

    There are not error relating to the review plugin in the console as well, so really no way of telling what is going wrong.

Viewing 1 replies (of 1 total)

  • Hi,

    Thank you for using CusRev.

    The translated product has another product ID so I think the issue comes from the value of attribute products of the shortcode [cusrev_all_reviews].

    In the English version, the product has ID 20. In the German version, the product has ID 288426. So you need to change the ID of the shortcode when translating in the German version to make it works properly.

    [cusrev_all_reviews products="288426"]

Viewing 1 replies (of 1 total)
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