shortcode doesn't work

Hi @elvena,

Thanks for using EasyRotator for WordPress! I’m sorry you’re experiencing trouble. Please try creating a new page or post and inserting a rotator there. If the problem persists, double-check that you don’t have any other conflicting plugins installed.

Sincerely,
Drew O’Neill

hello Drew, I have the same problem. I can’t use the shortcode if i post it in between my tabs. I have read the support center page, and i am quite confuse on where to post these codes displayed on possible issue #3
any help is truly appreciated

If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s topic.

I have tryed reinstall your plugin and now I have notification “Checking setup configuration… Please wait…” and this is not complete even after one hour. I tryed to delete plugin and all files, and than install again. but it isn’t help. Plugin doesn’t show any errors, but cannot initializing
Any idea?

Hi @elvena,

Please download and install the editor application directly:

Mac: https://cdncf.dwuser.com/EasyRotator/WPMgr/EasyRotator-Mac.dmg
Windows: https://cdncf.dwuser.com/EasyRotator/WPMgr/EasyRotator-Windows.exe

After doing this, proceed with creating a rotator regardless of whether you see the notification at the top. If it persists, you can dismiss it as shown here: https://www.dwuser.com/support/easyrotator/kb/dismiss-install-box/

The original problem you described should be resolved by disabling the non-functional lightbox plugin.

Please let me know if you have any other questions.

Sincerely,
Drew O’Neill

P.S. The post from @incredibledna is being handled through a direct support ticket s/he opened.