Shortcode doesn`t work with Elementor

@tomtom3000 Thanks for sending your query about using the shortcode in the Elementor page builder. I’ll perform a test on this shortly and get back to you with a solution.

@tomtom3000 I have just performed a test using Elementor (without any other related plugins installed) and I found that it works.

Basically, look for the Shortcode element. Then use the basic shortcode or something with parameters (such as [open]). It will appear in the page.

That`s what i do but it shows still nothing. I tried it now also on another website. I just send you a mail with a screenshot to Noah Hearle. Would be awesome if you can check that.
Thank you

@tomtom3000 Thanks, received.

What is the URL of the website? The one you posted here does not match the screenshot.

@tomtom3000 I can see the empty container:

<div class="elementor-shortcode"></div>

The style and script is loading, but this bit appears to be empty.

Just checking – you have entered the setup and set the default settings here? Also, you need to save the opening hours once to set these – even if it’s entirely closed.

Also, are you able to run any other short code in there – just to confirm this is the plugin’s fault and not the theme or the page editor itself?

Thanks,

Noah

• This reply was modified 4 years, 6 months ago by Design Extreme. Reason: Other shortcode

@tomtom3000 I am about to create a new release of the plugin. Please can you check the previous message as I believe it is an issue caused by another plugin (maybe the theme) rather than this one?

I’ve tested this using just a few plugins, including Elementor activated and the [open] shortcode returns the expected HTML output.

@designextreme Yes i entered the setup and set the default settings. I also saved the regular opening hours in the “We`re open!” tab. I tried to use the shortcode of the “WP Forms” plugin and it works as it should, so we can also exclude that.
I also tried to use another theme than astra (with elementor) and i still get the same issue.
Please let me know as soon as you release the new version of the plugin.
Thanks,

@tomtom3000 I’ve released a new version recently. It doesn’t have a fix for your issue because I cannot replicate the problem. I still think it is another plugin interfering with the display, something outside of the Elementor page editor.

Can you drop me an email about this? It’s wordpress dash plugins at designextreme dot com. Thanks!

@tomtom3000 Resolved. It was not related to Elementor or any other plugins. The plugin requires the opening hours to be set once before they are displayed publicly. Currently, if debugging was enabled, it would show an error as nothing being set.

I am going to change how this works for new installations – in subsequent versions I will set the initial opening hours to “Closed” for all days of the week. So, if nothing is set and the shortcode or widget is applied, it will reflect this.