Shortcode dosen’t works

This shortcode show the list of categories and you probably didn’t used any https://codeat.co/glossary/docs/list-of-categories/
Instead I think that you are looking for this shortcode https://codeat.co/glossary/docs/glossary-alphabetical-index-pro/ that is available in the pro version.

Thanks I’ve changed shortcode and now works fine!

https://prnt.sc/rdkrlj

IF we have terms with categories and some terms without categories, that wouldn’t matter if the shortcodes (entered via Gutenberg) render nothing at all, right?

I tried both – the regular shortcode and the one with categories, yet nothing is displaying either way.

How would one go about debugging this issue?

This is very strange because we are using the standard api in WordPress for them, so there are 2 possible source of problem: the plugin is not adding the shortcode inside wordpress or there are some plugins that create some sort of conflicts.

Are you sure that the plugin is activated?

Closing for silence after 1 month