• Resolved futureyoon

    (@futureyoon)


    Hi

    I would like to get some guidance on how to achieve the following goal.

    I have a few knowledgebase articles.

    I hope to add a popup link to a respective article on the form.

    For example,

    knowledge article title is

    “How to earn money” post id = 12345, tag : howtoearnmoney

    On the form

    Please click this button to know how to earn money (hyperlink to popup with a specific class)

    I know how to set up a popup with a specific class but I am not sure how to point to the particular article by using shortcodes.

    Which shortcodes should I use and any sample of that based on above info?

    I read about this https://betterdocs.co/docs/use-shortcodes-display-docs/ but it’s way too simple explanation…

    so would like to get more details on how to achieve this.

    can you guide me on this?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @futureyoon ,
    Hope you are doing well.

    Thanks for reaching out to us and also sharing the details with us. However, the shortcode to add a popup with the doc link you are looking for isn’t currently available.

    I will definitely discuss this with our team and if we get more such requests in the future, we will definitely try to implement it in our plugin.

    Thank you for your suggestion. Please let us know if you have further queries or need assistance and we will assist you.

    Have a nice day!

    Thread Starter futureyoon

    (@futureyoon)

    Thank you for the update.

    Just further check, there is no way to call the particular article using Elementor element?

    or passing the value of search result..?

    Appreciate your input here.

    • This reply was modified 1 year, 6 months ago by futureyoon.
    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @futureyoon ,

    For the Elementor also, unfortunately, I am really sorry to say that we don’t have such a shortcode to add a popup with the doc link to the Instant Answer or pass the value of the search result currently.

    However, Thank you so much for your idea. It would help us to improve the plugin.

    Thank you.
    Have a great day! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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