Hey alexmcca!
I’m no expert in this, but I just started my site in July and started on GetResponse. I was having the same issues where my forms would just randomly not show up anywhere on my site. I tried getting in touch with GetResponse, but they pretty much just sent me in loops. They had me try uninstalling the GR plugin and re-installing, but I think that only made it worse. I found out the GetResponse’s forms are not responsive to mobile devices. After learning 99% of my visitors come from mobile, I looked for another option.
Long story short, I ended up switching to MailChimp and have been really happy. I already use MailChimp at work so I kind of knew what I was getting into. MailChimp’s forms aren’t as exciting and I ended up also having to buy the MailChimp for WordPress plugin, but so far it’s been worth it and I haven’t had as many issues.
That being said, I also just posted a similar question 3 days ago as my popups don’t seem to be working right. Hopefully we get an answer on that soon! ??
-Hayley