Shortcode gets deletes on Updating Tab

  • Resolved mattyau75

    (@mattyau75)


    7 years, 2 months ago

    Hi,

    I have a quick problem with having [shortcode] embedded in the content for a SubTitle/Tab.

    I initially created a Tab with 3 SubTitle fields. The first Two Subtitle Fields have [shortcode] embedded and the last Subtitle Fields just has plain text. I save the Tab and everything displays as I expect on my published webpage (The “Link to Page you need help with” has Tab displaying as needed).

    However, when I go back to Edit/Update the Tab, it deletes the [shortcode] that is embedded in the first two SubTitle Fields/Tabs resulting in NO Content. The plain text in the last SubTitle field/Tab is still visible. If I save the Tab. The first two Tab Fields have no Content and Last Tab Field has Content.

    I can type in the [shortcode] again and then Save Tab with it working again, but this would be a pain every time I need to update my Tab.

    I think this is a bug : I have used Chrome and Firefox for editing WordPress and the same issue above happens

    There is a previous Forum Thread where you state you do not ” Support” shortcodes in the content tab. I am not wanting you to “support” Shortcodes, I just NEED it to NOT DELETE the shortcode tag when I want to edit/update Tabs

    The [shortcode] used is irrelevant but I am using a WooCart plugin with shortcode [woocart_extension extension_id=”products_from_cat.38″]

    As mentioned, this has nothing to do with the shortcode being compatible with working in your Tabs Plugin as it works on intial Tab creation/page display OR if I recreate the TAB and add [shortcode] again

    The feature of being able to embed [shortcode] into tabs without it being deleted is critical and I would appreciate a solution or fix as soon as possible

    Kind Regards

    Matthew

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author richteam

    (@richteam)

    Dear @mattyau75.

    Thank You for posting your question. We can’t make it to work. That is part of the shortcode and it doesn’t show on content after saving the tab. When we said that plugin doesn’t support shortcodes on content we mean that problem with content. The shortcode part is unknown for the content, that is why you have the problem with shortcode. You can make a text file and every time copy from ther that text for the content and we will try to fix that problem on next versions.

    Thank You.

Viewing 1 replies (of 1 total)
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