Shortcode in Button Error

Hi @jhkipp,

Thank you for contacting us.
Can you please add the popup on a test page and send the link to us?

Hey @jhkipp

We were wondering whether you saw our last message.
Please let us know if there is anything we can help you in a new thread, I will mark this one as resolved.

Best,
Popup Builder Team

I added the buttons to thiis page – https://kippbayarea.org/publications/

There are 2 problems…

1) I set it up to appear on a button click. I only added the shortcode to the one button on that page but its appears when I click on either. I don’t see where to set it up so that it only clicks on the button w/ the shortcode.

2) The form doesn’t submit…and yesterday I could load the preview of the pop-up but no longer today.

Thank you!

J-

Any update?

Hi @jhkipp,

Thank you for your reply.
Can you please mention the location that you added to the popup?
Also, let us know whether you had added it via a shortcode or CSS class?

The page url is in the thread and its at the bottom of the page.

I used shortcode in html code for the button.

Hi @jhkipp,

We have seen the link on the top.
We were asking the exact button where you have added the popup.
As when checking we did not find any shortcodes on the page.

The pop-up is on https://kippbayarea.org/publications/ and the plan was that the pop-up would appear only when someone clicked on ONE PARTICULAR button (Talk to A KIPP Recruiter) but instead its appearing when you click on either of the two buttons.

This is the code that is on the 2nd button.
< a href=”[sg_popup id=3530]”>Talk to a KIPP Recruiter

J-

• This reply was modified 4 years, 11 months ago by jhkipp.
• This reply was modified 4 years, 11 months ago by jhkipp.

Hi @jhkipp

Thank you for your reply.
We are sorry for the delay.

May we ask you to remove the added option and try to set the popup in either of these 3 ways?

1. Open On click /On hover/On load Popup via CSS class
2. How to open On click /On hover Popup via the shortcodes
3. Open a Popup by URL

Let us know which one worked for you.