shortcode in Elementor popup not working

  • Resolved jeffreysmith1500

    (@jeffreysmith1500)


    3 years, 6 months ago

    Page builder is Elementor. I am testing the shortcode in various places on site, and it appears as though it works when shortcode is placed on a test page (see link), but not other areas like a Popup, Template, Header, etc. To view popup, go to the cart page, popup is triggered and appears without the amount, only the text of the shortcode. Is it possible for the shortcode to work in an Elementor popup?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    Have you tried any other shortcodes in the popup? Maybe from another plugin but not ours. Does it work in that case?

    I am just trying to see if the issue is from our end or Elementor.

    Thread Starter jeffreysmith1500

    (@jeffreysmith1500)

    Thanks Zohaib for the response. Elementor has a few widgets to add shortcodes, and the one I first tried (HTML widget) did not work. But the (shortcode widget) did work in the Popup, thanks for your help.

    Zohaib

    (@zohaibayub85)

    Hi,

    Happy to hear it is working for you now.

    I am closing this ticket then.

Viewing 3 replies - 1 through 3 (of 3 total)
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