SHORTCODE NOT GENERATING

  • Resolved nickaiola

    (@nickaiola)


    8 years, 8 months ago

    I tried to use the “new way” of adding the CloudWok widget, but I cannot get the shortcode to generate on WordPress. I went to https://www.cloudwok.com/developers, customized my widget, pasted the HTML code into WordPress (via Settings -> CloudWok), and hit save, but when I clicked save, nothing happened. I tried this a number of times, both from a Mac and a PC, and I am still not getting any shortcode to generate. If there is a fix to this, please let me know before I add and customize the widget the “old way”. Any help would be greatly appreciated!

    https://www.ads-software.com/plugins/cloudwok-file-upload/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter nickaiola

    (@nickaiola)

    I figured out that my HTML code is too long, and this is the reason it is not saving. For some reason, it only saves the first 52 lines of HTML code… everything after that does not save. Any solutions?

    Plugin Author markusklems

    (@markusklems)

    Thanks for alerting me of the issue. Actually, it should work with much longer codes. Let me look into it.

    I’m having the same problem. I already paid for this service. I’d like it to start working right away please.

    I even tried copying all the code (instead of the shortcode) into my page’s text editor and it still didn’t show up.

    Plugin Author markusklems

    (@markusklems)

    Unfortunately, we were not able to identify the source of this issue which seems to only occur in some cases. Could you send me info on your wordpress version and – if you use a hosting service – the name of the hoster? Then I will try to reproduce and solve the problem.

    What should work in any case are the “old-style” shortcodes, like this:

    [cloudwok wok_id=”YOUR_WOK_ID”]

    That did not work either.
    This is the page. I think I have the latest version of wordpress. I use a private host. If you tell me what I need to ask them, I can.
    https://artofmythopoesis.com/image-upload/

    Plugin Author markusklems

    (@markusklems)

    Oh, I see the problem. Please do not use the alias as wok id. The wok id is only 4 letters that are generated by our system. Please enter (copy & paste) these 4 letters.

    (if you go to https://www.cloudwok.com/user/list and click on one of the “Actions”, you will see the 4 letter wok id in the URL bar of your browser)

    Plugin Author markusklems

    (@markusklems)

    Btw: You can also see the wok ID if you click on “Actions” > “Overview”

    hELLO

    WHAT A nice plugin???

    The issue I am facing right now is the fact that I have not been able of activating 3 different cloudwok forms on the same page. Of course these different forms go to different google drive folders…

    When using one by one they work fine but when having the three of them in the same page just the fist one shows.

    thanks in advance for your help

    naile

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘SHORTCODE NOT GENERATING’ is closed to new replies.

Tags