It sounds like something is preventing the gallery from rendering properly. First, please make sure that the Robo Gallery plugin is installed and activated. If it’s not enabled, the shortcode will just display as text instead of loading the gallery.
Next, check for any potential conflicts with other plugins or your theme. Sometimes, other plugins might interfere by cutting off the necessary CSS or JavaScript that the gallery needs to function. To help with this, you can try enabling the compatibility options within Robo Gallery. These settings are designed to resolve conflicts and ensure that the gallery loads as expected.
If you’re still seeing the shortcode text, feel free to reach out, and I’ll help you troubleshoot further!