Shortcode not working

  • Resolved subuthi

    (@subuthi)


    5 years, 6 months ago

    Since the last update the shortcode doesn’t work for me. The thumbnails don’t appear as they used to.

    The related posts are displayed automatically under the posts although I chose to use the shortcode [related-posts-thumbnails]

    Here is an example of a page
    https://cocaccia.com/labneh-recipe
    There are no images below the headline “Related Content People Liked:” which correspond to the shortcode.

    Here is a working example of a page with the previous version of the plugin.
    https://talentan.com/mediterranean-diet-part-2

    I am using
    WordPress 5.1.1
    Genesis 2.9.1.
    Dynamik-Gen theme.
    I have Gutenberg disabled with the plugin Disable Gutenberg 1.7
    exactly as in the example page that works as earlier.

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  • Thread Starter subuthi

    (@subuthi)

    I see nobody else has this issue. Perhaps it is my WP theme that is causing the problem.

    Hi there,

    Sorry for the trouble that you are facing. We have replicated your current WordPress configuration but unable to reproduce the issue. Were you using the same Genesis theme on the earlier version of Related Posts too?

    Working example of a page with the previous version of the plugin also not working on the link you provided, are you still suing old version here: https://talentan.com/mediterranean-diet-part-2

    However if you want to disable automatic appearing of related posts, navigate to Dashboard > Related Posts > General Display Options > (uncheck)
    Automatically append to the post content.

    Thankyou.

Viewing 2 replies - 1 through 2 (of 2 total)
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