shortcode not working

Could you please share your product page URL, I will check the issue.

Please note in latest version we have moved the designer under product page, so you don’t need to load any other custom page to display designer.

Regards

https://createyourchart.flywheelsites.com/?product=guipure-panel-blouse&preview_id=630&preview_nonce=36af5e079f&_thumbnail_id=636&preview=true

can you guide me on how to set it up so designer page comes up when i click on customize