Shortcode Not Working

PS: I have already tried another shortcode, specifically one for Modula Galleries, and it works fine.

Hi @eangulus,

Thanks for using PublishPress Series.

That shortcode is only for Pro version, as per this documentation: https://publishpress.com/knowledge-base/series-post-list-box/

You could consider to buy the Pro version to use that shortcode.

Thanks,

Since when???

I have been using the shortcodes on tyneesha.com for many years. And use the shortcodes there.

At the moment, as you can tell by the URL, we are rebuilding on a staging site and now it doesn’t work?

Here is that same post on the old site, USING SHORTCODES for all Series info placement:
https://tyneesha.com/blog/all/music/critiquing-albums-like-i-could-make-anything-better-positive-spin-by-gretta-ray/

We were considering paying for it as we also were looking at a few other PublishPress plugins we like, but I am now not to sure. The fact this information is hidden within the documentation indicates a bit of sneakiness and I really dont like it when business’s are not upfront, and especially hate it when business screw around with their long time customers.

• This reply was modified 9 months, 3 weeks ago by Shaun Williams.

Hi @eangulus. Sorry for the confusion.

We took over the plugin 2 years ago. The previous (and original) developer had been selling this shortcodes as part of his Pro package for at least 2 years before that.

Is it possible you previously had the Pro version at one point?

Never had the pro version and was always kept up to date.

Have ALWAYS used the shortcodes on the site, only switching because of making our process of posting more automated.

Feeling very dupped at the moment, and we were considering buying 3 of your other plugins but am very reluctant to right now.

Very annoyed about having to fork out more money, ONLY because of rebuilding a website. Not being informed clearly about the change, and having the information that shortcodes are now a paid feature being hidden within documentation, is very deceiving.

I am now going to go to my client and basically sound like a scammer, asking for more money for something they already had. I know they will not be happy about being backed into a corner over this.

Also (and this goes for most paid plugins), when you have pricing on your website stating 1 or 3 or unlimited sites, please be crystal clear. I have 1 site. A WordPress Multisite. I then run 3 domains under that. So is the license per domain or per WordPress install?

In terms of the licensing and Multisite, I found this page…

https://publishpress.com/knowledge-base/license-keys-and-wordpress-multisite/

(Relevant pre Purchase information hidden in documentation)

Problem is, is that its not crystal clear.

I have 1 Multisite install, with 3 subsites.

1. Primary: tyneesha.com
2. resume.tyneesha.com
3. neesh.photography

So I have main site, then a subsite as a subdomain and another subsite with its own seperate domain.

You say in the documentation that the license is per plugin folder. Which I have only 1 of course.

But you imply that I activate the plugin network wide. Only thing is, I dont need the plugins under resume.tyneesha.com.

So am I able to activate on tyneesha.com and register there, then activate and use also under neesh.photography? eaving resume.tyneesha.com without the plugins?

Hi @eangulus. Sorry for the confusion here. I don’t know if there was a change. If there was, it didn’t happen while we have managed the plugin.

On a multi-site installation you can activate the license key so it will be available across all the sub-sites. However, you don’t need to activate the plugin itself on all those sub-sites.