shortcode not working, can’t see it on the frontend

I replaced the Product id with my product id, here is exactly the shortcode I used in the page [customer_list product=576 quantity=FALSE] and see frontend display on https://www.thronecash.com/aba

Hi @pandglobal,

That’s a strange one. I was able to reproduce it myself so I’ll have a look and get back to you as soon as possible.

Actually, first can you double check if the orders missing the name actually have a name in the order itself?

Hi @kokomo

yes all the orders have name, and order numbers, am using yith woocommerce order sequential number plugin however even when i tested it on the other websites without any other plugin it does the same thing

Are the missing names in the shortcode the exact same ones as the missing names in the admin customer list?

it only shows at the back end but th front end does not show at all as you can see, and I have installed a new woocommerce and a new product customers list for WooCommerce plugin and run some orders and add the shortcode to the page and here is what i got visit https://biz.biroxbank.com/aba

if you want the login details to the site i can give it to you to login and see the problem

my suggestion is that you create shortcode for each field in the user meta the same way you did for the quantity and let the shortcode override the plugin settings anywhere is placed, this will help the functions more.
example it will look like this

[customer_list product=576 quantity=FALSE username=true firstname=true country=true total=true phone=true email=true]

this will really help the front end display and checkmate errors, though is my suggestion i know you can fix the problem and make the front end display using shortcode a bug free experience.. i love the concept of this plugin.

Hi @pandglobal,

you’re right. The shortcode was originally done because someone requested it here in the forums. Because of lack of time I never developed it further and was simply making sure that the part that was done was working properly. The plan is to remove attributes entirely from the shortcode and have everything as a seperate option in the settings so you can really control the whole thing. Not sure if I can do this in a timely manner, but I’ll look into fixing your first issue asap.

Thank-you for your patience!

Hey @pandglobal,

I finally have some time to work on the plugin. Can you tell me if the orders that don’t have a name showing have a billing address by any chance?

@pandglobal, I just added a new version of the plugin which includes all the same columns which you can enable using attributes. You can find instructions on the plugin’s page on how to use them. Unfortunately I had to change a bit how it works, so previous attributes will not work. Hope you like it and don’t forget to rate the plugin if you like it! ??

thanks for the update, but nothing is working on the front end, the back end is okay, i used this shortcode on the page [customer_list product=”7” customer_username=”true” order_qty=”true” order_status=”wc-completed,wc-processing”]

and the results is fatal error, visit the link and see if you know what the error is all about https://www.biz.biroxbank.com/aba

1. I have uninstalled the plugin and then install it back yet same error

2. I have changed my theme to twenty seventeen yet same error

3. I on have woocommerce plugin and then product customers list for WooCommerce installed on my website, no other plugins is active yet same error message
PLEASE WHAT IS THE PROBLEM

Hi @pandglobal,

can you double check that there is a product with the id “7”? That would be the reason of this fatal error. let me know

yes there is only two products and their ids are 8 and then 7