shortcode: [pwb-az-listing] new brand does not appear

  • Resolved rman556

    (@rman556)


    1 year, 1 month ago

    We’ve been using premium pwb and had no issues, but today we added a new brand and while it appears in the search filter it does not appear on our brands listing page.

    The brands page consists of the pwb-az-listing shortcode and has worked for the dozens of other brands with no issues.

    We cleared wp-rocket and the individual brand page and the brand backend cache. No change.

    ‘Burris’ is the missing brand

    • This topic was modified 1 year, 1 month ago by rman556.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rman556

    (@rman556)

    A follow up: we added an additional brand after this and it did not appear on the brand page either.

    Is there a limit to the number of items that the shortcode displays? We are currently at 154 brands.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @rman556

    Hello mate, could you please tell us if you still have premium support for our product?

    In that case, could you please start a ticket through the following link: https://quadlayers.com/account/support/

    Regards.

    Thread Starter rman556

    (@rman556)

    I do have support so we’ll use the ticket if we continue.

    The new brands finally showed up but they took 6-8 hours to appear.

    Weird stuff.

    • This reply was modified 1 year, 1 month ago by rman556.
    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @rman556

    Hi mate, thanks for updating your ticket.

    Please write to us again if the issue appears again.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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