Shortcode working in standard content area, not in ACF WYSIWYG field

  • Resolved unexploded

    (@unexploded)


    10 months ago

    Hi there.

    I’ve just installed your plugin and made a few galleries. Using the shortcodes, galleries inserted into the normal content area or gutenberg block will display fine. If insert a gallery into an ACF WYSIWYG box, for example, nothing displays. However, the code generated from the shortcode is there.

    No errors are present in Inspector related to the plugin.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mdashikul

    (@mdashikul)

    Hi @unexploded

    I trust you are doing well. Thank you for identifying the issue. Our team has conducted a thorough review, and we are actively working on resolving it. Rest assured, the issue will be fixed soon in the future.

    Appreciate your understanding and patience.

    Best regards,

    Plugin Author mdashikul

    (@mdashikul)

    Hi @unexploded,

    I trust you are well. Our investigation reveals that there is a theme conflict causing the issue. To resolve this, you can overcome the error by adding the slider shortcode inside another HTML wrapper. Ensure the wrapper has a width of 100% and is set to display block by adding some CSS. Please refer to the attached screenshot for clarity.

    If you have any further questions or need additional assistance, feel free to reach out.

    Thank you for your understanding.

    Best regards

    • This reply was modified 10 months ago by mdashikul.
    Thread Starter unexploded

    (@unexploded)

    Hi there, thank you for taking the time to look into this.

    Yes in the end I think this might be down to a flex box or bootstrap incompatibility issue. The container it was in was using flex box to position content centrally.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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