SHortcodes no data

  • Resolved ferdipm72

    (@ferdipm72)


    8 years, 11 months ago

    Hi there,

    I have created a New user notification to send an email to the admin when I new user is entered. The notification works and the mails are sent but most of the shortcakes are shown blank except ID, login.

    For example Firstname and Lastname are blank.

    Any idea?

    Thanks.

    https://www.ads-software.com/plugins/bnfw/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi ferdipm72,
    Thanks for your message.

    Can you confirm that the First name and last name are filled in in the user’s profile and that you’ve selected a user and not a user role in the notification?

    Thanks,
    Jack

    Thread Starter ferdipm72

    (@ferdipm72)

    Hello voltronik,

    Yes I confirm both things, first name and last name filled and a user is selected in the notification.

    Anyway doing further test I see that this problem is only happening when I import users from a cvs file. The users are correctly imported, all info is there as expected, te notification is sent but with the fields empty except for the email.

    If I enter a user manually from the WordPress Users management, the name is shown in the email correctly.

    Plugin Author bnfw

    (@voltronik)

    That’s interesting.
    It sounds like the notification is being sent on user creation and then the user meta is added afterwards using the plugin.

    When you add them via the dashboard, the user and meta is added at the same time. Unless the CSV import plugin changes to using the same method as the native core functionality uses, i’m not sure I can detect the updated meta before the user notification is sent out.

    Hope this helps a bit.
    Jack

Viewing 3 replies - 1 through 3 (of 3 total)
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