Shortcodes not working

  • Resolved polymashsupport

    (@polymashsupport)


    7 years ago

    I purchased the premium version. But whenever I try to add any shortcode to my thank you page, it produces the following error.

    Fatal error: Call to a member function getData() on null in /home/polymash/public_html/inbound/wp-content/plugins/simple-page-tester-premium/simplepagetester-premium.php on line 252

    This is also true for trying to create any shortcode based tests. So at the moment I am unable to use shortcodes on thank you pages, nor can I test headline variations using the shortcode methods.

    After disabling all plugins it worked, and through turning them back on one at a time I have determined that this is caused by a conflict with Yoast SEO.

    Yoast SEO is a must have plugin for me and most clients. Please advise how we can resolve this conflict…

    Thank You!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter polymashsupport

    (@polymashsupport)

    PS, as a follow up clarification:

    The issue occurs on the admin backend of WordPress when saving any page or post that has a “Simple Page Tester” shortcode in it.

    If I temporarily disable Yoast, then save the page and observe the result, it works as expected. BUT I cannot edit or save any such pages without first disabling Yoast, so not a viable work-around.

    Thread Starter polymashsupport

    (@polymashsupport)

    PS: Here is a video of what happens when saving a post on the admin back-end:
    https://www.screencast.com/t/IvzOv3WShsZL

    This condition happens for both page tests as well as for shortcode tests.

    • Fatal error: Call to a member function getData() on null in …/plugins/simple-page-tester-premium/simplepagetester-premium.php on line 252
    • Fatal error: Call to a member function getData() on null in …/plugins/simple-page-tester-premium/shortcode-split-test.php on line 304
    rymera01

    (@rymera01)

    Hi @polymashsupport,

    Yes, we are aware of this issue and our developer will investigate it.

    We also have a hotfix for this. Could you please contact us here: https://simplepagetester.com/support/, so that we can send you the hotfix?

    Thanks!
    Okky

    cjmetz

    (@cjmetz)

    hello @rymera01

    i am happy you are working on this. i previously submitted a support ticket for the same thing and noticed you mentioned a hotfix here. i resubmitted a support ticket and am hoping you will email me the hotfix.

    thank you
    carl

    I have the same issue with premium. I sent a support request through the website, but i got no reply. I am getting below error when saving conversion shortcode in conversion page:

    Fatal error: Call to a member function getData() on null in /wp-content/plugins/simple-page-tester-premium/simplepagetester-premium.php on line 252

Viewing 5 replies - 1 through 5 (of 5 total)
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