Shortcodes Ultimate Will Not Post To SiteOrigin Page Builder

  • Using the page builder SiteOrigin and the Classic Editor I can no longer insert any shortcodes from Shortcodes Ultimate.

    When I click on the insert Shortcodes Ultimate Button it DOES bring up a pop-up menu.

    Selecting a shortcode, filling in the details, and then clicking on the “Insert shortcode” results in no shortcode being inserted. Nothing happens. I mean nothing. No text, no error message. Zero.

    I have repeated this issue with different browsers, different websites and different themes and got the exact result — no code insertion.

    I sought help from SiteOrigin and their tech support send me this technical response:

    “Hi Ed,

    I’ve identified the cause of this issue, and unfortunately, I’m not too sure if this is something we can fix. Shortcode Ultimate uses the following code to insert the shortcode in the Classic Editor:

    self.state.wpActiveEditor = window.wpActiveEditor
    window.wpActiveEditor = self.state.insertArgs.editorID
    window.wp.media.editor.insert(shortcode)
    window.wpActiveEditor = self.state.wpActiveEditor

    The issue occurs due to window.wpActiveEditor = self.state.insertArgs.editorID. Specifically, the window.wpActiveEditor at this point is (for example): widget-sow-editor-c33-text458 but for whatever reason self.state.insertArgs.editorID equals to widget-sow-editor-c33-text (no numbers). I’ve checked over the rest of the Shortcode Ultimates code and it’s unclear where the editorID is coming from so I’m unsure how to correct it or why overriding the active editor is required (I’m sure I’m missing something obvious).

    It should be noted that this issue does not occur in the Block Editor, it only occurs in the Classic Editor.

    I recommend reporting this issue to Shortcodes Ultimate.”

    End of their quote.

    Since I am not a coder, I am seeking help from the forum. Is there something I can edit to make this work? Is there something that we are missing?

    Your assistance is greatly appreciated.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    This is Alex from SiteOrigin. I had intended to email the Shortcodes Ultimate team about this, but saw this before I had. I’ve logged this issue on our issue tracker for SiteOrigin Widgets Bundle here:

    https://github.com/siteorigin/so-widgets-bundle/issues/1247

    If you have any questions our implementation (for reference, we’re using the JS Editor API), please feel free to either reply here or email us directly at [email protected].

    Kind regards,
    Alex

    we have the same problem, the plugin doesnt insert the shortcode using sitebuilder. And you cant fix the issue? thats not good..

    razman

    (@razman-wan-fatul)

    Before this, Shortcodes Ultimate + Site Origin + Classic Editor worked great, I’ve been using this combination in most of my websites. They are my favourites.

    I am looking forward for the fix for this too.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Shortcodes Ultimate Will Not Post To SiteOrigin Page Builder’ is closed to new replies.