• Resolved danaskallman

    (@dskallman)


    Hi,

    I purchased the shortcodes add-on and now I get a fatal error:

    Warning: require_once(/home/nywriter/public_html/wp-content/plugins/organize-series-shortcodes/os-shortcodes-main.php): failed to open stream: No such file or directory in /home/nywriter/public_html/wp-content/plugins/organizeseries.tmp/organize-series-shortcodes.php on line 38 Fatal error: require_once(): Failed opening required ‘/home/nywriter/public_html/wp-content/plugins/organize-series-shortcodes/os-shortcodes-main.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/nywriter/public_html/wp-content/plugins/organizeseries.tmp/organize-series-shortcodes.php on line 38

    Any thoughts on why this error is there now and how I can correct it?

    Thanks!

    https://www.ads-software.com/extend/plugins/organize-series/

Viewing 4 replies - 1 through 4 (of 4 total)
  • hey,

    this -> 1/home/nywriter/public_html/wp-content/plugins/organizeseries.tmp/organize-series-shortcodes.php indicates that the shortcodes addon didn’t get installed correctly by the WordPress installer. I’ve seen this happen occasionally (notice the “.tmp” in the directory name). You can try deleting what you had installed and then reinstalling. I’ve found that sometimes on the second attempt it works correctly.

    If all fails you can fallback to the ftp method.

    Thread Starter danaskallman

    (@dskallman)

    I tried both ways, with reinstall from dashboard and FTP, still get the same error: Warning: require_once(/home/nywriter/public_html/wp-content/plugins/organize-series-shortcodes/os-shortcodes-main.php): failed to open stream: No such file or directory in /home/nywriter/public_html/wp-content/plugins/organizeseries/organize-series-shortcodes.php on line 38 Fatal error: require_once(): Failed opening required ‘/home/nywriter/public_html/wp-content/plugins/organize-series-shortcodes/os-shortcodes-main.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/nywriter/public_html/wp-content/plugins/organizeseries/organize-series-shortcodes.php on line 38.

    Is there an update on this plugin?

    after ftp-ing… try making sure that the folder structure for the shortcodes addon is this -> wp-content/plugins/organize-series-shortcodes You may just have to do a rename of what is currently there.

    I don’t know why it’s not installing correctly for you, I’ve had no problems but I’ll have to take another look at it.

    Since I”ve been unable to reproduce and the suggested fix is given for the issue here. I’m marking this as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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