Should equal sum of (unit_amount * quantity)

  • Hi,

    if there are more than 1 amount of an article is in the card, there is an error, if I’d like to pay by paypal:

    Should equal sum of (unit_amount * quantity) across all items for a given purchase_unit

    Does anybody has an idea?

    Logfile:
    { “name”: “UNPROCESSABLE_ENTITY”, “details”: [ { “field”: “\/purchase_units\/@reference_id==’default’\/amount\/breakdown\/item_total\/value”, “value”: “36.97”, “issue”: “ITEM_TOTAL_MISMATCH”, “description”: “Should equal sum of (unit_amount * quantity) across all items for a given purchase_unit” } ], “message”: “The requested action could not be performed, semantically incorrect, or failed business validation.”, “debug_id”: “43ecf8a9050ff”, “links”: [ { “href”: “https:\/\/developer.paypal.com\/api\/rest\/reference\/orders\/v2\/errors\/#ITEM_TOTAL_MISMATCH”, “rel”: “information_link”, “method”: “GET” } ] }

    • This topic was modified 3 weeks, 4 days ago by 1stsol.
Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @1stsol

    The fastest way to address this would be to try reproducing the issue, preferably on a staging site using a sandbox account. If you’re able to recreate the issue, I suggest performing a full conflict test to help identify any theme or plugin-related conflicts. Here’s how:

    1. Temporarily activate the default theme, Storefront.
    2. Disable all plugins except for WooCommerce and PayPal Payments.
    3. Test the checkout process to see if the issue persists.

    If the issue resolves, re-enable each plugin one at a time to identify the source of the conflict.

    Please let us know how this works out.

    Kind Regards,

    Krystian

Viewing 1 replies (of 1 total)
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