Shouts not posting

Hi, I copied your shortcode, added it to a widget and added a previously made ‘Shoutbox’ category where it used to say home page. Everything works but the posts aren’t showing up at all. They post but you can only see via the back end.

Here is my shortcode:
[shouty category=”shoutbox” look=”widget” user=”show” form=”show” messages_number=”5″ messages_title=”hide” messages_users_avatar_size=”50″ show_more_button=”show”]

Here is my website:
TheMetalReview.com

Thanks!

https://www.ads-software.com/plugins/shouty/