• Resolved pphq

    (@pphq)


    Some months ago I installed a plugin to a display video within the product gallery thumbnails. I tried the free version of WooCommerce Product Video Gallery but it didn’t work how i wanted so I’ve disabled the plugin, but the thumbnails are still displayed in a carousel instead of all the thumbnails being visible in a grid.

    Is there any way to switch back to the grid layout displaying all the product thumbnail images.

    • This topic was modified 3 years, 10 months ago by pphq.
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  • Hello @pphq ,

    I understand your problem.

    It is hard to tell if the previous plugin you have used left any of their functionality even after deactivation. If you have a caching plugin installed you can try after clearing the cache from the site.

    Also, your theme can override the default behavior of the regular product gallery view. I will recommend to go through a conflict test to find out if any of your plugin or the theme is causing the issue.

    I hope the information helps.

    Thank you ??

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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