Hello @kuhakuneko
Thank you for reaching out again, and I’m glad to hear you were happy with the quick implementation!
Regarding the issue you’re experiencing, I can confirm that the latest version of the plugin should support both scenarios you’re referring to. Specifically, you should be able to display products with a stock of 0 regardless of whether backorders are enabled or not. I tested two setups myself:
- Backorders Enabled: The carousel still shows products, even if they are out of stock, as long as the backorders option is on.
- Products Initially Out of Stock: I also tested items that started out of stock from the beginning and did not require actual orders to reduce the stock level. These too appeared in the carousel without any issues.
See the screencast here: https://d.pr/v/whWGGK
If you’ve followed the setup in the screencast and it’s still not working for you, there might be a few things worth checking:
Can you please check for plugin conflicts by following this:?
Make a backup of your website: Before making any changes to your website, it is essential to make a backup of your site. This will allow you to restore your website to its original state if anything goes wrong during the testing process.
Disable all plugins: Temporarily deactivate all plugins on your website except Essential Addons and Elementor. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins. After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.
Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugin(s) causing the conflict.
Besides, you can switch to a different theme like Hello Elementor, Flexia, or Twenty Twenty Three. and check back as well.
It could also be a compatibility issue with other plugins or your theme. I’d be happy to assist further in troubleshooting this if needed. Please reach out to us here !
Thanks again for your patience, and I look forward to hearing from you.