Show Prices on Google Shopping as Ex. VAT

Hi,

Thanks for using our plugin and reaching out to us. You should be able to get prices excluding VAT in your product feed by changing the g:price field mapping to this: https://www.dropbox.com/s/osoxol4ez8cuuyc/Screenshot%202021-07-26%20at%2018.28.31.png?dl=0

Hope this helps?

Hi, thanks for your reply.

I updated my feed settings with what’s stated in the screenshot above, however after processing my feed and leaving it for 12 hours, it still shows products with VAT included on the price, within both Google Shopping and Merchant Centre.

Here is my feed settings: https://ibb.co/jhS2zc7

I’m wondering what is best to try next? Are there setting with WooCommerce tax I need to change?

At the moment my Standard Rate tax settings are: https://ibb.co/LvP2V7M

Many thanks for your help.

Hi,

Are you sure your feed has updated and/or your feed is not being cached?

Also, can you share with us the plugin debug.log URL so we can have a look at your feed configurations and if it properly updated? This is how you can retrieve the URL: https://adtribes.io/send-your-debug-log-to-support/

Hi, thank you for your reply.

Here is the debug URL: https://completemobility.shop/wp-content/uploads/woo-product-feed-pro/logs/debug.log

I had cleared cache on my website through ‘WP Rocket’ and reprocessed the feed yesterday through Google Merchant Centre, with the last feed automatically synced at 6:00am this morning.

I have now synced again with Google Merchant and will wait results.

many thanks

Hi,

I just checked your feed and feed settings. Prices in your second (XML) shopping feed now match the prices on your website so the issue seems fixed?

Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to our support-team again whenever you need our help.

Hello,
I’ve noticed that my products are showing up in google shopping with tax included, and I do not want them to. I’ve already set up Product Feed Pro with the stated settings:
“g:price = USD” and “Price excl.VAT”

Can someone please help me with this?

Hi,

This field mapping really should be fine:
https://www.dropbox.com/s/gwo1du4yl0652gu/Screenshot%202021-10-31%20at%2008.35.22.png?dl=0

Are you sure your feed is still updating properly and not, for example, being cached?

Thank you, this has been resolved.