Hi @upenieks,
Greetings from WebToffee Support!
Thank you for reaching out to us regarding the issue you’ve experienced. After inspecting the product page URL provided, it seems that the related products widget currently displayed on your site is being generated by the Elementor plugin. There’s a possibility that the slider provided by the Related Products for WooCommerce plugin is being overridden by the Elementor widget.
To address this issue and ensure that the Related Products widget displays properly, kindly enable the ‘Override theme’s template’ option in the plugin’s general settings and check if the issue persists.
If the issue persists even after enabling this option, please provide us with the following information:
- Screenshots of the plugin’s main settings page. This will give us insight into your current configuration and help identify any potential issues.
- WooCommerce System Status report: You can access this report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This will provide details about your site environment.
By providing us with this information, we’ll be able to further investigate and resolve the issue for you.
We appreciate your cooperation and look forward to your response.