showing random count

Hello hirumani, the bug that is happening on your website could not similar in my testing environments, it seems a specific bug that is occurring on your website. I would like to send me the URL of your site so that I can analyze the bug? Thanks for your feedback.

Hi victor, thank you for the plugin. This is one of the many links where counts are wrong. This article shows only 2 shares. Can you please check this as soon as oyu can, because its a bit embarrassing for the website.
https://achhikhabre.com/metta-spa-mumbai-visually-impaired/

Also, the website has 500+ posts but database table has only 50 entries (growing by 1-2 each day, at the time of installation it was around 30). Is something wrong on my part?

Hello hirumani, the counts are not wrong, you can check the links below.

https://graph.facebook.com/?id=https://achhikhabre.com/metta-spa-mumbai-visually-impaired/

https://public.newsharecounts.com/count.json?url=https://achhikhabre.com/metta-spa-mumbai-visually-impaired/

https://www.linkedin.com/countserv/count/share?url=https://achhikhabre.com/metta-spa-mumbai-visually-impaired/

https://api.pinterest.com/v1/urls/count.json?url=https://achhikhabre.com/metta-spa-mumbai-visually-impaired/

Regarding on the sharing buttons are not showing up in your posts, send me a link to a post that is not showing up please.

Update the plugin to the latest version 3.3.0 if you have not updated.

Thanks!

Hi Victor,

{
“id”: “https://achhikhabre.com/comfortable-jubilee-project-adult-kids-inspirational-video/”,
“shares”: 50,
“comments”: 1
}
But WPUpper Sharing report shows Facebook = 0. I can mail you a screenshot if you want.

Also, all the sharing buttons are showing up from the beginning. There is no problem with the buttons. I was speaking about the sharing REPORT, which shows entry for only 62 posts, where as I have 500+ posts.

The report is correct, a post enters agordo that users cliclam report on the sharing buttons links. Installing the plugin it is zero. Not a good option for site performance generate this report once for all posts.

Thanks again for the feedback!

Yes you are right. One of the main reason I like this plugin is that its very lightweight and getting updated regularly. If the total visible counts by the users are showing correctly, its all that everybody should look for. I am closing this thread and also changing my review. Thank you for the help.

Hi Guys, Sorry I am opening this thread again. After the latest update, all my article counts are vanished and showing Zero on the front end. Anyone else facing the same problem?

Hello hirumani, Already identified your problem, I am analyzing. Thanks

Hi hirumani,

Already identified your problem. You need to clear your cache, you are using the old version of javascript plugin. Thanks for feedback.

Hi Victor, I already tried deleting all cache (page cache, database cache, browser cache), and also deactivated/reactivated. Did it again now after your message, but could not fix the problem. If you can, please check one more time.

Hi hirumani,

You have to clear the cache CloudFlare, Rockscripts.

Hi Victor, refreshed cloudflare cache, my own server cache again. The problem persists. Disabled cloudflare completely and checked. Still no change. I don’t think its a cache problem. Whats your thought?

Hi hirumani,

Use an anonymous browser tab.

Hi Victor, I used a private browsing and the counts started showing. I tested again and its confirmed that after removing cookies the counts are okay now. But i feel in any circumstances, no plugin should depend on clearing cookies to work properly. Its a killer if we have to expire our cookies to make a plugin work. And for wpupper previous all versions, no cache and cookie clearance was needed. Victor if you can please check for a work around to this problem, because I guess many users are facing this zero counter problem. Waiting for the reply.