Shows me a dialog to enter a “WPForms”

Hi @daliasued,

Thanks for reaching out!

When you get a chance, please share the details from WPForms > Tools > System Info (screenshot). With this, we can try to reproduce the issue and provide further information about the issue.

Thanks!

Hi @rsouzaam

TY for your reply, is there a way to send this privately, I was hacked a while ago and I see a lot of information and I don’t know if it is sensitive.

Hi @daliasued,

It is not allowed to post private communication in the public forums, as you can see in the forum guidelines.

There should not be any sensitive information in the System Info. And I need those details to try to reproduce the issue and investigate it.

Thanks!

@rsouzaam Ok

Begin System Info

-- WPForms Info

Lite: Mar 31, 2023 at 10:27pm (GMT)
Lite Connect: Backup is enabled since Mar 31, 2023 at 10:28pm (GMT)

-- Site Info

Site URL: https://melodramaz.com
Home URL: https://melodramaz.com
Multisite: No

-- WordPress Configuration

Version: 6.4.3
Language: es_ES
User Language: es_ES
Permalink Structure: /%postname%/
Active Theme: GeneratePress Child 0.1
Show On Front: page
Page On Front: Inicio (#326)
Page For Posts: Blog (#131)
ABSPATH: /home/daliasued/public_html/
Table Prefix: Length: 10 Status: Acceptable
WP_DEBUG: Disabled
WPFORMS_DEBUG: Not set
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, spam, dp-rewrite-republish
Revisions: Enabled

-- WordPress Uploads/Constants

WP_CONTENT_DIR: /home/daliasued/public_html/wp-content
WP_CONTENT_URL: https://melodramaz.com/wp-content
UPLOADS: Not set
wp_uploads_dir() path: /home/daliasued/public_html/wp-content/uploads/2024/04
wp_uploads_dir() url: https://melodramaz.com/wp-content/uploads/2024/04
wp_uploads_dir() basedir: /home/daliasued/public_html/wp-content/uploads
wp_uploads_dir() baseurl: https://melodramaz.com/wp-content/uploads

-- WordPress Active Plugins

ACF Content Analysis for Yoast SEO: 3.1
ACF QuickEdit Fields: 3.3.4
Admin Menu Editor: 1.12.1
Advanced Custom Fields PRO: 6.2.7
Advanced Editor Tools: 5.9.2
Advanced Views Pro: 3.4.6
Ajax Search Lite: 4.11.5
Akismet Anti-spam: Spam Protection: 5.3.2
Better Find and Replace: 1.5.8
Crowdsignal Polls & Ratings: 3.1.1
Display Posts: 3.0.2
Easy Table of Contents: 2.0.64
Footnote Drawer: 1.0.4
Jetpack: 13.2.2
Loginizer: 1.8.3
PostX: 4.0.1
PostX Pro - Gutenberg Post Grid Blocks: 1.6.5
Redirection: 5.4.2
Reveal IDs: 1.6.1
Sassy Social Share: 3.3.60
Schema & Structured Data for WP & AMP: 1.29
Site Kit by Google: 1.123.1
Tag Groups: 2.0.3
TaxoPress: 3.20.0
UpdraftPlus - Backup/Restore: 1.24.2
Wordfence Security: 7.11.4
WP-Optimize - Clean, Compress, Cache: 3.3.1
WPCode Lite: 2.1.10
WPForms Lite: 1.8.7.2
WPS Hide Login: 1.9.13.2
Yoast Duplicate Post: 4.5
Yoast SEO: 22.3

-- WordPress Inactive Plugins

Advanced Custom Fields: 6.2.7
Bulk Post Update Date: 1.5.0
Hyper Cache: 3.4.2
MailPoet: 4.48.0
Migrate Guru: 5.48
Modern Footnotes: 1.4.18
Post Type Switcher: 3.3.1
Search & Filter: 1.2.16
Under Construction: 3.99
Zippy: 1.6.10

-- Webserver Configuration

PHP Version: 8.2.17
MySQL Version: 10.6.17
Webserver Info: Apache

-- PHP Configuration

Memory Limit: -1
Upload Max Size: 6M
Post Max Size: 8M
Upload Max Filesize: 6M
Time Limit: 30
Max Input Vars: 1000
Display Errors: N/A

-- PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

-- Session Configuration

Session: Disabled End System Info

Hi @daliasued,

I attempted to recreate the problem using plugins from the www.ads-software.com repository (https://www.ads-software.com/plugins/) and PHP 8.2, but I couldn’t replicate it.

When you get the chance, could you please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue? This may help in resolving the issue. It’s possible that the problem is connected to settings in your child theme or ACF.

I hope this helps!

Hello @rsouzaam,

I am very sorry that the problem cannot be found, it obviously has something to do with WPForms, since if I deactivate it everything works fine, I have deactivated the plugin, and everything is back to normal.

I’m using a JetPack form that I made today, since you guys can’t find the problem.

Since the plugin is not updated for the latest version of WP, I will leave it disabled until you update it and see if this solves the problem.

That page you sent me would take me hours and more hours to search for a problem that I solve only by deactivating the plugin.

Thank you very much for your help.

Hi @daliasued,

Thank you for letting me know, and I completely understand your decision.

It looks like the issue might be due to some custom code or settings linked to WPForms, perhaps involving ACF. To address the issue, it would need to find and disconnect the custom code or setting from WPForms.

However, since this isn’t a feasible option for you, I just want to express my sincerest gratitude for giving us a try, and I hope you’ll consider WPForms for your future projects.

Have a good one!