• Doesn’t show any data although the website has more than 90.000 klicks per month. On several other websites the autentication fails without any explanation. No support. Crap.

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  • Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear you’re not happy with the plugin @jgastmann. On the website you’re referring to with the 90,000 clicks, if you’d like to share your Site Health information and any error message or what you’re seeing when visiting the Site Kit dashboard I’d be happy to assist. It’s possible there may be something at plugin or host level blocking the API requests that pull data from Search Console and Analytics, resulting in errors. Once we’re aware of the error I can advise on this further.

    Note also that when you mention no support, I didn’t see any support topic open from whereby we could assist with this. We do also work hard no documentation for errors that users may encounter. Please do, however, let me know of the above and hopefully we can ensure you get set up successfully.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the issue remains? If so please let me know, while sharing whether the data you see within the Site Kit dashboard differs from what you see from analytics.google.com or from Search Console, where Site Kit pulls the data from.

    You can check and compare data using the “Source: Analytics” link within the Site Kit dashboard, or the “Source: Search Console” link from the same screen.

    Let me know if you have any questions with the above.

Viewing 2 replies - 1 through 2 (of 2 total)
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