ShuttleThemes.com is a Rip OFF

Get this, I implement their theme, and some of their features don’t work right, so I contact support, and they tell me “yes, there is an error in our code, you’ll have to work around it.” I ask for my money back and they say this, “oh, you’ll have to skye with support to get money back.” I say,”aren’t I speaking with support.” They say,”yes, but you have to skype still.” Shuttlethemes.com is rip off don’t use Shuttlethemes