SI Captcha input not recognized

If you are having trouble please send a URL to the page where you are having trouble with. I will take a look at what the problem might be.
You can also privately send me the URL here if you want:
https://www.fastsecurecontactform.com/support

You might have another plugin interfering with this plugin.
Temporarily deactivate other plugins to see if the CAPTCHA starts working.

Hi Mike,

thank you for your quick answer.

I have disabled all plugins (except SI captcha) on a local mirrored system trying to cut it down, but the problem still remains.

I will send you the URL via support ticket.

Regards
Barcelo

Hello,

Is there a solution?
I can also sign in with empty captcha field

Thank you

@martinkrueber

It is working on my test WordPress

If you are having trouble please send a URL to the page where you are having trouble with. I will take a look at what the problem might be.
You can also privately send me the URL here if you want:
https://www.fastsecurecontactform.com/support

You might have another plugin interfering with this plugin.
Temporarily deactivate other plugins to see if the CAPTCHA starts working.

• This reply was modified 7 years, 10 months ago by Michael J Challis.

@mikechallis

I had sent you a ticket via https://www.fastsecurecontactform.com/support with the requested URL of the site.

Have you had time to have a look at it?

I tried to cut it down with disabling one plugin after another without success.

At least it looks like I’m not the only one facing this issue.

Regards
Barcelo

• This reply was modified 7 years, 10 months ago by Barcelo.

Hello,

when I us username to log in, i need the captcha.
when I us mailadresse to log in, i need no captcha

I’ve also tested it with FastSecure reCAPTCHA.
The same problem

Thanks

• This reply was modified 7 years, 10 months ago by martinkrueber.

@barcelo what is your ticket number?

@martinkrueber please submit a ticket
also Temporarily deactivate other plugins to see if the CAPTCHA starts working and identify if another plugin is causing the problem. What is your version of woocommerce?

I have already submitted a ticket yesterday evening: #1689
I have not installed WooCommerce – the problem is already at login to wp-admin ??
All plugins disabled – the problem is still there.

@mikechallis
The ticket is #1674 submitted on 21.04.2017

– The issue appears on backend- & front-end login form.
– WooCommerce plugin is installed, but not active

Hello,

Is there already a solution?

Thank you

@mikechallis
any update news on the mentioned issue?

Or do we have to quit from the “SI Captcha” plugin?

Hello,

just to give some feedback on this:
It was NOT the plugin!
It was some theme problem / bug…

So @mikechallis – I’m very sorry and apologize for the inconvenience.

Regards
Barcelo

Hello,

I have tried it with four different Theme’s and disabled all plugins – the problem still exists.

When I enter the mail address to log in, then captcha input field does not get checked

When will there be a solution?

Thank you
best regards
Martin

@martin
I did also clean up the database via WP-Optimize – maybe this did also do the trick (just guessing). There had been many old option entries.

WP-Optimize has unfortunately not solved the problem.
Any idea why this does not work for me?

For more than 5 months there was no information provided by the developer ??