Hey @guilhermedporto,
Thanks for choosing Caddy as your sidecart!
We would need more information in order to help with this issue.
Can you please send the following details via support ticket? so we can help with this?
* Did you get any error messages?
* Is this happening when you’re logged in or logged out? It would be ideal if you test both logged in/out + incognito mode on the browser you’re using.
* Which browser are you using?
* What’s the operating system used? (Mac, Windows, Linux, etc)
Would you mind recording a short video of this issue using?https://www.loom.com/?and sending it to us so we can investigate?
In order to troubleshoot further, please follow our troubleshooting guidelines:?https://usecaddy.com/docs/troubleshooting/troubleshooting-caddy
Thanks,
P.s: you can always rely on creating support tickets created at?https://usecaddy.com/contact-us
