Side Cart put product in cart does not work

  • hello dear wordpress community,
    we use the side cart plugin now in 5 different online stores but this problem is new to us.

    we have installed and set up the site cart plugin as usual. The store has 5 product categories (shisha tobacco, energy drinks and more) the plugin works on the site with the above categories without problems, you click on add to cart, the side cart opens and the products were added

    with the category elf bar bundle this unfortunately does not work or only sometimes ( microsoft edge and google chrome tested)

    after clicking add to cart, the wheel turns only, the message added to cart with the typical hack appears, but the side cart does not open and there are no products in the cart.

    I have already tried the plugin once to deactivate and reactivate, also I compared the settings with those of another store, they are identical from the settings.

    it would be great if there is possibly a solution here for the problem mentioned.
    thanks in advance

    i just don’t understand how it can work with other product categories in the same store without problems….

    The page I need help with: [log in to see the link]

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