Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter l3kilos

    (@l3kilos)

    By the way, my website is https://majesticherbs.com

    Plugin Author Raghunath Gurjar

    (@india-web-developer)

    Hi l3kilos

    I have checked issue, may be you are doing something wrong with plugin settings OR code are conflicting that’s why issue are coming.

    Can you please send me your website admin access details on my email id [email protected] , so after that i can look into issue and update you.

    Thanks
    Raghunath

    Thread Starter l3kilos

    (@l3kilos)

    I just sent it, thanks for looking into this!

    Plugin Author Raghunath Gurjar

    (@india-web-developer)

    Hi Peter,

    Thanks for provide admin access details. We have look into issue and found that issue are coming due to cache, you are using “Wp Fastest Cache” plugin on your site. We have clear/delete cache from admin and now all is working fine.

    Please re-check and let me know your feedback.

    Thanks
    Raghunath

    Thread Starter l3kilos

    (@l3kilos)

    Hi Raghunath,

    Unfortunately the issue is still happening.. The problem is that once the Desktop version of the page is cached, it will always display to mobile as well, and the share icons will appear. If you check my site on a mobile device, you’ll see the icons now..

    Thanks,
    Peter

    Plugin Author Raghunath Gurjar

    (@india-web-developer)

    Hi Peter,

    I have tested your site in my mobile and not found any issue.

    May be issue are coming due to browser cache, did you checked the site after clear browser cache from your mobile?

    Please re-check and let me know your feedback.

    Thanks
    Raghunath

    Thread Starter l3kilos

    (@l3kilos)

    Hi Raghunath,

    The problem does not seem to be caused by caching on the browser side. I just visited my site from a mobile device that has never visited it before, and the buttons are there…

    Thanks,
    Peter

    Thread Starter l3kilos

    (@l3kilos)

    Hi Raghunath,

    The issue does not seem to be caused by browser caching, because I just visited my site from a mobile device that has never visited it before, and the buttons are still appearing…

    Thanks,
    Peter

    Plugin Author Raghunath Gurjar

    (@india-web-developer)

    Hi Peter,

    Can you share some screen-shots and mobile device information that you are using.

    I have tested it from my Android mobile and i don’t see sidebar.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Sidebar displaying for mobile even if disabled’ is closed to new replies.