Sidebar Location window doesn't finish loading

  • Resolved Q Dawg

    (@q-dawg)


    10 years, 4 months ago

    Similar problem as this post:
    https://www.ads-software.com/support/topic/custom-sidebars-locations

    When I click on the “Sidebar Location” link the window pops up but doesn’t finish loading. Keeps trying to load forever.

    Looks like this is a plugin conflict. In my case, the plugin that is conflicting is Socials Ignited.

    When the Socials Ignited plugin is deactivated the “Sidebar Location” window will finish loading.

    In the other post that had a similar problem (I put a link at the beginning of this post), the error in console is referring to a different file so I’m assuming a different plugin is also causing the same problem.

    Error in Console is: Uncaught TypeError: undefined is not a function

    I’m using v 2.0.9 of the Custom Sidebars plugin and v 1.7 of the Socials ignited plugin.

    https://www.ads-software.com/plugins/custom-sidebars/

Viewing 15 replies - 1 through 15 (of 15 total)

  • Hi @q Dawg,

    I have tested it on my test site using Socials Ignited plugin and found the Socials Ignited plugin is causing the foollowing JavaScript error which is breaking the functionality of Custom Sidebars plugin.

    Uncaught TypeError: undefined is not a function localhost/wordpress/wp-content/plugins/socials-ignited/js/admin_widget.js?ver=3.9.1:19

    To resolve this issue you can try using any of the following alternative plugins to display social icons in a widget instead of Socials ignited plugin.

    https://www.ads-software.com/plugins/simple-social-icons/
    https://www.ads-software.com/plugins/easy-social-icons/
    https://www.ads-software.com/plugins/tipsy-social-icons/
    https://www.ads-software.com/plugins/social-media-icons-widget/
    https://www.ads-software.com/plugins/cool-social-icons-widget/
    https://www.ads-software.com/plugins/top-25-social-icons/
    https://www.ads-software.com/plugins/social-media-icons/

    Best Regards,
    WPMU DEV

    Thread Starter Q Dawg

    (@q-dawg)

    Sorry for my delayed response. For some reason I’m not getting emails when follow up posts are posted. May be going to my spam box.

    I’ve reverted back to using the 1.6 version of the Custom Sidebars plugin, as this problem only occurs when using the 2.x versions of the Custom Sidebars plugin.

    Thanks for the list of alternative plugins and quick response.

    I may switch Social Icons widgets in the future but hopefully future versions of the Custom Sidebars plugin will resolve this conflict as it seems to be conflicting with other plugins besides the socials ignited plugin in the same way (see other thread I linked to in first post with same error).

    Hi @q Dawg,

    Thank you for your reply.

    Actually as mentioned in the previous reply that the Socials Ignited plugin is causing the JavaScript error which is breaking the functionality of Custom Sidebars plugin.

    The new version of Custom Sidebars plugin heavily depends on JavaScript to work properly as the UI of it is revamped therefore the older Custom Sidebars plugin works but not newer.

    The issue is with the Socials Ignited plugin as it is generating JavaScript error therefore i have notified about this to the Socials Ignited plugin author on the following plugin support forum.

    https://www.ads-software.com/support/plugin/socials-ignited

    If i can be of any further assistance please don’t hesitate to ask ??

    Have a great day!

    Cheers,
    WPMU DEV

    Hi @q Dawg,

    Thank you for your patience.

    As we haven’t heard anything about this JavaScript error from the Socials Ignited plugin author, We have posted the solution in the following reply to resolve the JavaScript error caused by it.

    https://www.ads-software.com/support/topic/plugin-is-causing-javascript-error-on-widgets-screen?replies=1#post-5887154

    Please advise if you have more questions.

    Cheers,
    WPMU DEV

    I’m actually having this same problem with the latest version of the plugin and no other plugins installed on a new site. I was using the Reverie foundation theme, tried disabling that and using just twenty fourteen and the problem persists.

    This is in Firefox and it looks like it posts to admin-ajax.php and just keeps loading, no errors thrown.

    Thread Starter Q Dawg

    (@q-dawg)

    Thank you for your response. This does indeed fix my problem.

    Thank you!!

    Hi @designerwood,

    Thanks for posting on the forum.

    Can you check the JavaScript console for errors?

    In Chrome go to “View -> Developer -> JavaScript Console” and in Firefox you can go to “Tools -> Web Developer -> Console”

    Let me know what errors if any you are getting on the widgets page!

    Are you using Socials Ignited plugin?

    If you are not using Socials Ignited plugin then you can just try on your development site deactivating all other plugins and using default WordPress theme like Twenty Thirteen as displayed in the gollowing flowchart to know which theme/ plugin is conflicting if any.

    https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    Regards,
    WPMU DEV

    Hi @q Dawg,

    You are most welcome, I’m glad we were able to resolve this matter for you. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://www.ads-software.com/support/view/plugin-reviews/custom-sidebars

    We’d really appreciate that ??

    And if i can be of any further assistance please don’t hesitate to ask.

    Cheers,
    WPMU DEV

    Hey there

    I have the same problem. The Sidebar Location window doesn’t finish loading. But I cant figure out why. Can you help me figure out how I see which plugin is causing it?
    I dont have this social plugin, so it cant be that one.

    Thank you!

    Thread Starter Q Dawg

    (@q-dawg)

    You need to check the javascript console for errors.

    In Chrome go to “View -> Developer -> Javascript Console” and in Firefox you can go to “Tools -> Web Developer -> Console”

    Usually you can see what plugin is the problem by looking at the web address of the file with the javascript error in console.

    I am having the same problem. The error is “Uncaught TypeError: undefined is not a function” No mention of any plugins. Help!

    Sorry, that was in Chrome. In Firefox, the error is “TypeError: req.search is not a function”

    Thread Starter Q Dawg

    (@q-dawg)

    To the right of the error there should be a file name, if you hover over that you will see the web address to that file. The web address will usually have the plugin directory in it so you should be able to figure out the plugin that is causing the error from there.

    Here it is – no idea what plugin would be causing it. Brandspace is the theme.

    ../dev/wp-content/themes/brandspace/framework/js/admin/jquery.theme.widgets.js?ver=1417721930

    Seems like with this many people having the same problem, it should be resolved by the developer and not blamed on other plugins.

    Thread Starter Q Dawg

    (@q-dawg)

    Looks like it is your theme that is conflicting. You should open up a separate thread so that someone from WPMU Dev will take a look at it. They probably aren’t monitoring this thread because it is marked as resolved.

Viewing 15 replies - 1 through 15 (of 15 total)
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