sidebar Price filter not working properly

Hi there,

Thanks for reaching out.

Upon checking your website, I can see you are using “WOOF – Products Filter for WooCommerce” for the sidebar filters.

This issue is appearing from the plugin you are using, I’ll recommend you to reach out to the plugin developer for that, and see if they have any solution available:

https://www.ads-software.com/plugins/woocommerce-products-filter/

Best,

hello, given that the Woof plugin doesn”t work i try to use native woocommerce widget? problem on my website the widget nothing appears.

https://lespierresdegaelle.fr/?page_id=8946
in the Personalized page of the astra theme there appears an empty white square

Hey @xbonpvp,

At the moment your site can’t be reached.

Let us know when your host restores the service so we can take a look.

Could you also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Cheers.

hello my website is operational
the system report

### WordPress Environment ###

WordPress address (URL): https://lespierresdegaelle.fr
Site address (URL): https://lespierresdegaelle.fr
WC Version: 6.8.0
REST API Version: ? 6.8.0
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 1 Go
WP Debug Mode: –
WP Cron: –
Language: fr_FR
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.8
PHP Post Max Size: 512 Mo
PHP Time Limit: 500
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.3.34-MariaDB-0+deb10u1
Max Upload Size: 256 Mo
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.0
WC Database Prefix: wp_
Taille totale de la base de données: 38.09MB
Taille de la base de données: 34.44MB
Taille de l’index: 3.65MB
wp_woocommerce_sessions: Données?: 0.05MB + Index?: 0.02MB + Moteur InnoDB
wp_woocommerce_api_keys: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_woocommerce_attribute_taxonomies: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_woocommerce_downloadable_product_permissions: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
wp_woocommerce_order_items: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_woocommerce_order_itemmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_woocommerce_tax_rates: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
wp_woocommerce_tax_rate_locations: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_woocommerce_shipping_zones: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_woocommerce_shipping_zone_locations: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_woocommerce_shipping_zone_methods: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_woocommerce_payment_tokens: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_woocommerce_payment_tokenmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_woocommerce_log: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_actionscheduler_actions: Données?: 0.28MB + Index?: 0.30MB + Moteur InnoDB
wp_actionscheduler_claims: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_actionscheduler_groups: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_actionscheduler_logs: Données?: 0.20MB + Index?: 0.16MB + Moteur InnoDB
wp_cartflows_ca_cart_abandonment: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_cartflows_ca_email_history: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_cartflows_ca_email_templates: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_cartflows_ca_email_templates_meta: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_cli_cookie_scan: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_cli_cookie_scan_categories: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_cli_cookie_scan_cookies: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_cli_cookie_scan_url: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_cli_scripts: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_commentmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_comments: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB
wp_e_events: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_e_notes: Données?: 0.02MB + Index?: 0.17MB + Moteur InnoDB
wp_e_notes_users_relations: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_e_submissions: Données?: 0.02MB + Index?: 0.27MB + Moteur InnoDB
wp_e_submissions_actions_log: Données?: 0.02MB + Index?: 0.11MB + Moteur InnoDB
wp_e_submissions_values: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_gla_budget_recommendations: Données?: 0.22MB + Index?: 0.14MB + Moteur InnoDB
wp_gla_merchant_issues: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_gla_shipping_rates: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_gla_shipping_times: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_links: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_lpc_inward_label: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_lpc_outward_label: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_options: Données?: 11.03MB + Index?: 0.13MB + Moteur InnoDB
wp_postmeta: Données?: 16.20MB + Index?: 0.52MB + Moteur InnoDB
wp_posts: Données?: 5.14MB + Index?: 0.20MB + Moteur InnoDB
wp_sc_delivery_methods: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_sc_delivery_zones: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_termmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_terms: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_term_relationships: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_term_taxonomy: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_usermeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_users: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_wc_admin_notes: Données?: 0.06MB + Index?: 0.00MB + Moteur InnoDB
wp_wc_admin_note_actions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_wc_category_lookup: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_wc_customer_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_wc_download_log: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_wc_order_coupon_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_wc_order_product_lookup: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
wp_wc_order_stats: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
wp_wc_order_tax_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
wp_wc_product_attributes_lookup: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_wc_product_download_directories: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_wc_product_meta_lookup: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB
wp_wc_rate_limits: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_wc_reserved_stock: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
wp_wc_tax_rate_classes: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_wc_webhooks: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_woof_query_cache: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
wp_wpforms_tasks_meta: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

### Post Type Counts ###

attachment: 160
cartflows_flow: 1
cartflows_step: 2
cookielawinfo: 6
custom_css: 4
customize_changeset: 89
elementor_font: 1
elementor_library: 9
nav_menu_item: 6
page: 30
post: 2
product: 62
product_variation: 26
revision: 366
wp_global_styles: 3
wpephpcompat_jobs: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

Starter Templates: par Brainstorm Force – 3.1.14
Astra Widgets: par Brainstorm Force – 1.2.12
CartFlows: par CartFlows Inc – 1.10.3
Checkout Plugins - Stripe for WooCommerce: par Checkout Plugins – 1.4.6
Colissimo shipping methods for WooCommerce: par Colissimo – 1.7.1
GDPR Cookie Consent: par WebToffee – 2.1.2
Easy WP SMTP: par wpecommerce
alexanderfoxc – 1.4.7

Elementor Pro: par Elementor.com – 3.7.3
Elementor: par Elementor.com – 3.7.2
Facebook Chat Plugin - Live Chat Plugin for WordPress: par Meta – 2.5
Flexible Shipping: par Octolize – 4.13.3
Google Listings and Ads: par WooCommerce – 2.0.4
Jetpack: par Automattic – 11.2
Kirki Customizer Framework: par David Vongries – 4.0.24
PHP Compatibility Checker: par WP Engine – 1.5.2
Variation Swatches for WooCommerce: par CartFlows – 1.0.2
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: par realmag777 – 1.1.2
Récupération d’abandon de panier WooCommerce: par CartFlows Inc – 1.2.18
WooCommerce PayPal Payments: par WooCommerce – 1.9.2
WOOF - WooCommerce Products Filter: par realmag777 – 1.2.9.2
WooCommerce Shipping & Tax: par WooCommerce – 1.26.3
WooCommerce: par Automattic – 6.8.1 (une mise à jour de la version 6.8.2 est disponible)
WPForms Lite: par WPForms – 1.7.6

### Inactive Plugins (7) ###

Blocksy Companion: par CreativeThemes – 1.8.46
Chronopost: par Adexos – 1.2.7
Chronopost & Mondial relay pour WooCommerce - WCMultiShipping: par Mondial Relay WooCommerce - WCMultiShipping – 1.9.7
Easy Google Fonts: par Titanium Themes – 2.0.4
Sendcloud | Smart Shipping Service: par Sendcloud B.V. – 2.2.5
Spectra: par Brainstorm Force – 2.0.4
Stackable - Gutenberg Blocks: par Gambit Technologies
Inc – 3.4.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Base de la boutique: #38 - /?page_id=38
Panier: ? La page ne contient pas le code court [woocommerce_cart] ou le bloc woocommerce/cart.
Commander: ? La page ne contient pas le code court [woocommerce_checkout] ou le bloc woocommerce/checkout.
Mon compte: ? La page ne contient pas le code court [woocommerce_my_account].
Conditions générales de vente et d’utilisation: ? Page non définie

### Theme ###

Name: Astra
Version: 3.9.1
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement
nous vous recommandons d’utiliser un thème enfant. Voir?: Comment créer un thème enfant

WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: FR
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-25 15:49:21 +00:00
Options: ?
Notes: 56
Onboarding: completed

### Action Scheduler ###

Terminé: 781
Oldest: 2022-07-24 22:45:02 +0000
Newest: 2022-08-24 16:02:41 +0000

En attente: 12
Oldest: 2022-08-24 16:30:01 +0000
Newest: 2022-08-29 14:00:01 +0000

### Status report information ###

Generated at: 2022-08-24 16:05:03 +00:00

Hi @xbonpvp,

Thanks for sending over your system status.

no matter the amount of the filter it only shows me 2 products

Filtering for price range 24€ - 29€ now founds 8 products. Were you able to resolve the conflict? What did the WOOF – Products Filter for WooCommerce plugin developer say on this issue?

If not solved, I’d recommend making a backup and updating your theme and plugins. Then, you can test for conflicts: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know if we can assist any further.

hello I finally decided to use the price filter integrated into woocommerce, problem this one is not displayed on my store page, so that’s why I don’t have an answer from WOOF support

• This reply was modified 2 years, 3 months ago by xbonpvp.

Hi @xbonpvp

I finally decided to use the price filter integrated into woocommerce, problem this one is not displayed on my store page, so that’s why I don’t have an answer from WOOF support

I’m not sure if I understand this correctly. It looks like you currently have the Woof price filter, which seems to be working properly.

Link to image: https://snipboard.io/Afbq52.jpg

How and where did you add the built-in Filter Products by Price widget?

In case you haven’t checked, here is a link to the documentation on built-in widgets: https://woocommerce.com/document/woocommerce-widgets/

hello i try several tools, the integrated widget and woof, given that woof extension do not work, i try the integrated widget, they are in the sidebar, problems, they don’t appear at all
https://ibb.co/YD0Sjf6

Hi @xbonpvp!

I understand that widgets aren’t displaying on your site, correct?

If so, I checked your site and confirmed you added the WooCommerce price filter widget, but it isn’t displayed, as shown in the screenshot below.

Image URL: https://i.ibb.co/5GksWXZ/mkafka.png

The reason it isn’t displaying could be related to a conflict between WooCommerce and your theme or another plugin installed; an outdated or malfunctioning code could be interfering.

To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the widgets display correctly.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

Before proceeding, please make sure that you have a backup of your site and database in place, and if something goes wrong, you can restore your site to a functioning state.

More about how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!

hello problem solved, the problem was just that my shop page in the woocomerce settings was incorrect

solved