Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi tobisan,

    Please follow the instructions below:
    1) You should find the file ‘gallery-template.php’ (if you would like to edit the general gallery page template) or ‘gallery-single-template.php’ file (if you would like to edit the single gallery page template).
    2) Open the file using the admin panel (wp-admin/theme-editor.php ) or another text editor, or the file manager available in cPanel.
    3) Please find the line <?php get_sidebar(); ?> and remove it.
    4) And save the file.

    Regards,
    BestWebSoft Support Team

    Thread Starter tobisan

    (@tobisan)

    I’m sorry, but that doesn’t work (or I did somethink wrong). I removed the line in both files, but the toolbar was still on the left side as before. I solved that problem in blog by taking a new page and post the shortcode in there. In addtion to the sidebar problem, I have that nive page look of my theme (white rect around). But I think it’s not so handy to create for evrey album or gallary a new page.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi tobisan,

    We kindly ask you to create a private ticket on our support forum – https://support.bestwebsoft.com/. In this ticket:

    1. Please add a link to this post, so that you could recall the case immediately.

    2. Provide a link to the page, on which the problem occurs.

    3. Please try activating a standard WP theme for a while (2014, 2015) and check if the problem remains. Please let us know about the results.

    Regards,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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