Sidebar Widget Issue

Hi @koolkatdesign

Thank you for writing in.

Could you please let us know your issue details at our private E-mail. We will look after the issue and provide you a better solution.

Regards!

What is your private email?

BTW…I had to fix this issue on my own by adding my own custom CSS but you should fix the theme files for everyone else using it.

Hi @koolkatdesign

Thank you for writing in.

That definitely shouldn’t be happening, and it isn’t something we’ve heard from our other clients. We have checked your site on mobile devices and it seems that itis working fine.
Could you please send us some screenshots of the issue so that we can check and provide you a better solution.

Regards!

Where do you want me to send screenshots? There is no option to upload them here.

I added the css below to fix the issue so that is why you are no longer able to replicate the issue on mobile devices:

@media only screen and (max-width: 800px) {
.rightsidebar #primary {
width: 100%;
float: none;
}
}

Screencapture here: https://www.dropbox.com/s/v23a0qe4vrc5q86/SidebarError1.png?dl=0

Hi @koolkatdesign

Thank you for writing back.

Could you please provide us your site URL so that we can check on this and provide you a better solution.

Regards!

I already gave you the URL 2 weeks and three days ago. As noted four days ago, I fixed the issue with my own CSS so you won’t see it on the LIVE site any longer. You asked me to send a screenshot so you can fix it on your side for other customers.

https://jewishteeninitiative.org/programs/service-learning/mlk-day/