• Resolved Pietro

    (@patm2g)


    I created a new product, linking the image from an external site, as I did for some others products.
    The sidebar present two images instead of one, and custom fields are hidden.
    I deleted the product (id=4) and inserted it again, with the same effect.

    Pietro

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Pietro,

    Sometimes, this could be also have done by the theme that is currently active. To check that can you switch your theme to normal or default theme like twenty seventy and also check you are not using any page builder. If you are using any page builder please disable it for a temporarily and check issue is still there.

    Thank you

    Thread Starter Pietro

    (@patm2g)

    I switched; I disabled all the plugin but catalog: nothing change.
    More: in responsive mode, the deail page of blosher is empty.

    To work around it, can I hide the left sidebar of detail page?

    Pietro

    Hi Pietro,

    If you want to Hide the left sidebar for additional image. You can use this give custom css:

    #prod-cat-addt-details-thumbs-div-5 {
        display: none;
    }

    That will hide additional image sidebar.

    Thank you

    Thread Starter Pietro

    (@patm2g)

    Dear,

    the problems are becoming too many; I add one product by hand and some others downloading the file xls, adding product, and uploading.
    All them have the same problem as Blosher.
    Filtering is not understandable: The product are listed two time (in catalogue une time only), some categories are listed empty and so on.
    I spent a lot of time to test it…

    I’m asking for a refund.

    You emailed us about this as well. We’ve responded there.

    Thread Starter Pietro

    (@patm2g)

    Thanks, I had.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Sidebar with doubled images’ is closed to new replies.