Sidebars do not show up on admin widgets.php page

Have you tried checking your local server’s error logs?

esmi I just checked the apache2 and mysql logs and nothing really stands out. Just one error about Google Anylitics can’t find a file.

What version of PHP are you using locally? And what version is running on the remote server?

Here is php info for

Live site: https://blacksburghistory.org/phpinfo.php

Test site: 216.252.195.244/phpinfo.php

If you cannot see the test site then it states: PHP Version 5.3.10-1ubuntu3.9

Regards.

We cannot access that link.

Oh right… sorry

this should work: 216.252.195.244/blacksburghistory/phpinfo.php

It’s the link for the remote site that we cannot see.

This is the remote site here: https://blacksburghistory.org/phpinfo.php

That’s the link you cannot see?

If it’s the link with the IP maybe it has to include the http?

https://216.252.195.244/blacksburghistory/phpinfo.php

regards.

That’s the link you cannot see?

Correct. I’m just getting a 403 forbidden error.

Hmmm ok, that’s odd. Can you see the root of that site? https://blacksburghistory.org/

I don’t have a shell on that server so I cannot change permissions. Perhaps there is something in Apache I am not aware of that blocks certain requests on the root so I moved it here:

https://blacksburghistory.org/info/phpinfo.php

If that doesn’t work I’ll post it on paste bin.

I can see the site root (ie the site itself) without any problems. Your hosts maybe blocking external access to phpinfo files for security reasons. For that reason, you might want to think twice about placing this info in a pastebin where anyone can see it.

Ok yes they run a tight shop over there. So what would you suggest I look for? Aside from a few differences they look very similar. I’m thinking it has something to do with Javascript. That’s probably what’s used to do the drag and drop functionality right? BUt since it does the same on any theme I choose and in different browsers it has nothing to do with the browsers JS settings.

For now I just converted it to html here:

https://blacksburghistory.org/info/info.html

Regards.

I’m thinking it has something to do with Javascript.

I agree – it does sound like a jQuery issue. Have you tried:

– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

Ok I’m going to try that now and will report back.

Regards.

BTW I don’t know if this will help, and I’ve done this successfully before but… The way I installed this test site was to export an SQL file from the live site using phpmyadmin. Then FTP the .sql file to the test server and use mySQL to import into the DB. Then I simply had to change the URL settings in the appropriate places in the DB and the config files. Then I FTP all the PHP and HTML and the test site fired right up.