• cap75482928

    (@federicocapanni)


    Dear Costumer Support,

    If a costumer make an order on my website with your plugin, and he choice to sign in on during checkout process, there are those issue:

    1) there is no double opt-in

    2) the consent are not collected by mailchimp

    Similar things occurs if costumer sign in on my account page.

    It’s possibile to fix those issues?

    • This topic was modified 6 years, 5 months ago by cap75482928.
    • This topic was modified 6 years, 5 months ago by cap75482928.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter cap75482928

    (@federicocapanni)

    There is anothere issue related.

    To be GDPR compliance i’ve add some custom fields. This fields are neither showed on checkout page nor my account page: so, the costumer can’t subriscribe my list even if they have checked “subscribe”

    This is the debug log:

    2018-06-28T11:08:40+00:00 ERROR member.sync :: [email protected] :: <p>MMERGE1: Please enter a value</p> on 1451 in /home/xxxxxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

    Thread Starter cap75482928

    (@federicocapanni)

    Anyone here?

    Plugin Support khungate

    (@khungate)

    Hi @federicocapanni, thanks for reaching out. We’re currently researching your question further and will get back to you as soon as possible.

    Thread Starter cap75482928

    (@federicocapanni)

    Thank you ??

    Plugin Author ryanhungate

    (@ryanhungate)

    @federicocapanni the error you’re seeing is actually due to a required field in your list. I would suggest removing the required part for this list for now – but we will discuss this internally and come up with a solid plan of action for this use case in a future release.

    Thread Starter cap75482928

    (@federicocapanni)

    Dear @ryanhungate,

    I’ can’t! If i remove the required field from my list, i can no longer collect consent from my subscribers…. i can’t do that due to gdpr regulamentation which impose to collect consent for every user….

    Anyway, this is only a part of the issue.

    a)
    If a costumer make an order on my website with your plugin, and he choice to sign in during checkout process, there are those issue:

    1) there is no double opt-in

    2) the consent are not collected by mailchimp
    b)
    To be GDPR compliance i’ve add some custom fields.This fields are neither showed on checkout page nor my account page: so, the costumer can’t subriscribe my list even if they have checked “subscribe”

    Same problems for me

    Same problem here..

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Sign in during checkout [GDPR]’ is closed to new replies.