• Resolved orbis1

    (@orbis1)


    Hi,

    Since the last update my email opt-in is no longer working. For some reason, the button used to subscribe vanished.

    Thanx for any help

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi @orbis1,

    Sorry to hear you’re having issues with latest update ??

    Could you share your site URL where we can see the opt-in so we can check what’s going on?

    Cheers,
    Predrag

    Thread Starter orbis1

    (@orbis1)

    Hi,
    here is the link
    saladeestudos.net

    @orbis1 Your sign up button appears to be working again. Can you share how you fixed it? I’m having the same problem!

    Please disregard. In another thread the developer wisely suggestion to try incognito mode. Now I can see my popup again!

    Thread Starter orbis1

    (@orbis1)

    @zoinks I’m still having this issue. Could you tell me what thread is this? Or why did u think I solved? I thought this could be a cache problem but I’ve tried on other browsers and nothing apears to change. Thanxs

    @orbis1 Sorry, I went to your link above, saw a popup and figured your issue was solved. Upon further reading it also looks like my issue is different than yours. For me, the entire popup wasn’t displaying (until I opened my site in Chrome’s “Incognito” mode). For you, it appears that just the button used to subscribe is missing, right?

    Hm, I looked again, and indeed your SUBMIT button is missing. Not just a CSS error hiding it, but no code for it at all. No idea what’s causing THAT, sorry, but perhaps this error that your site is throwing has something to do with it…?

    Uncaught TypeError: Cannot read property 'data' of undefined
        at n (front.min.js:2)
        at c (underscore.min.js:5)
    Thread Starter orbis1

    (@orbis1)

    @zoinks yep, thats right. Well tnx anyway for ur help. I hope there’s somenting i can do to fix this. I ll wait and see what they say. If there’s nothing to do I ll probably try another plugin.
    thanks again

    Hey guys,

    We have recently noticed that above console error does happen on certain installations, our developers are working on it as we speak and we should see an update for this issue soon!

    Cheers,
    Predrag

    Thread Starter orbis1

    (@orbis1)

    that is nice to hear. thanks

    Thread Starter orbis1

    (@orbis1)

    It seems that the update worked. thank you all
    case closed

    Great news! Thanks for confirming ??

    Have a pleasant weekend!

    Predrag

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Sign up button not apearing’ is closed to new replies.