Sign Up Form not working properlly..

  • So I have a sign up form with some fields and I set it up so that once you click register it displays the “thank you message” (on the same page)

    The problem I’m having is that when a user clicks the register/submit button, the form doesn’t go to the “thank you message”, instead it just ‘reloads'(clears all the fields, making the user feel it didn’t do anything).
    The weird thing is that when i check the list participants in the plugin the user appears as registered, but the form didn’t send them the email its supposed to or anything.

    Check it out and try it yourselves in: my page.

    I dont know if what i’ve done affects somehow the sing up form, but until now I have edited the css to adjust tiny details of the form and the buttons.
    Also I’ve included a template to my theme, the pdb-list-detailed to customize the List Search: Searching on Only One Field as explained here.

    https://www.ads-software.com/plugins/participants-database/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter untalbob

    (@untalbob)

    Also, I have deactivated, uninstalled and reinstalled the plugin, but still the same problem.

    I noticed it didn’t work when i tried it on a different computer, one where I wasn’t logged in in my wordpress where I could edit the page. This I mention because when I’m editing the page and preview it, if I register it works normally and the ‘Thank You message’ displays correctly after clicking submit.

    Thread Starter untalbob

    (@untalbob)

    update…
    I found a solution, I set the plugin to send the user to another page displaying the thank you messsage [pdb_signup_thanks] and this displays correctly the message and sends the users the email.

    It works but I still have the doubt, why it dint work the other way :/

    Plugin Author xnau webdesign

    (@xnau)

    I’m not sure what was happening there, it’s kind of odd because the thanks shortcode doesn’t do anything different from the signup shortcode when it comes to dealing with a submitted record. There may be some indication of what’s going on in the PHP error log. That it works while logged in is a clue, but still doesn’t explain it.

Viewing 3 replies - 1 through 3 (of 3 total)
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