Sign up not working on mobile

  • Resolved drkrift

    (@drkrift)


    1 year ago

    Hello! We’re having an issue with the signup content block not exposing the locked content when signing up on mobile. After putting in the name/email and hitting the button, the signup window persists. HOWEVER, on desktop (and also using the mobile responsive view on desktop chrome), it works. So this only happens on an actual mobile device. Any assistance you can provide would be appreciated, thanks!!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Shuffle

    (@wpshuffle)

    Hello @drkrift,

    Thank you for writing to us. We checked in the provided link and it seems for the mobile there are some error showing up in the browser console due to some security restrictions in the server due to which our plugin’s ajax requests are not being validated properly.

    Can you please check if you have installed any security related plugins or any restrictions set in the server due to which issues are being generated?

    Please check the below screenshot for an easy reference.

    https://prnt.sc/m9ptTx004Oon

    Thanks

    Thread Starter drkrift

    (@drkrift)

    Hey there, thanks for getting back to me so quickly and pointing me at the issue. I’ll look into this; thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Sign up not working on mobile’ is closed to new replies.