Signature Pad Clear Button not working.

  • Resolved patrickbln

    (@patrickbln)


    2 weeks, 4 days ago

    First thank you love the addons!

    Just wanned to let you know for the signature field the clear button is not working:
    sign-lib.min.js?ver=UACF7_VERSION:5 Uncaught TypeError: Cannot read properties of undefined (reading 'getContext')
    at new i (sign-lib.min.js?ver=UACF7_VERSION:5:3337)
    at HTMLButtonElement. (signature.js?ver=UACF7_VERSION:84:44)
    at HTMLButtonElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)
    at v.handle (jquery.min.js?ver=3.7.1:2:38006)

    Kind regards

Viewing 1 replies (of 1 total)
  • Plugin Author mdashikul

    (@mdashikul)

    Hi @patrickbln , I hope you’re doing well, and thank you for reaching out to us.

    We’ve tested the Signature add-on and Signature Pad on our end, and they appear to be working fine on our test site. This suggests that the issue might be specific to your website. To assist you further, we’d need to investigate the issue in more detail. Please create a support ticket on our support portal so we can examine it quickly and provide an accurate solution.
    Thank you

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.