Significant increase in Backup time

  • Resolved lorriel

    (@lorriel)


    4 years, 3 months ago

    Hello,
    I was hoping to get some help/insight into website issues that started roughly at the same time while using UpdraftPlus. I have been using the UpdraftPlus plugin on two WordPress sites, each residing on different servers/hosting providers, for several years and have had no issues in the past.
    About 1 month ago, the backups on both sites were taking much longer than usual. One of the websites (website1) showed a sudden increase in resource usage (significant number of faults) and by looking at resource metrics we determined the faults appeared when the UpdraftPlus is running. I reduced the split archives from 400MB to 30MB which reduced the backup time and faults but the backup is still taking longer than usual.
    My second website is a larger website with a small WooCommerce (attached link). Again, we noticed an increase in backup time – the backups were taking over 1 day (they use to take roughly 2 hours)! We also see the warning message ‘WP has a # scheduled tasks which are overdue …’, so I reduced the split archives from 400MB to 30MB. However, the backup still runs over a day (we have yet to get a successful backup from UpdraftPlus) and the warning message still appears.
    Both websites have had no development updates, little to none content updates, and are up-to-date with all current releases (WP 5.5.3; PHP 7.3.25; UpdraftPlus 1.16.41). Has there been a change in a recent Updraftplus release (eg. script change) that would have caused these issues? We may need to look elsewhere for a backup plugin but perhaps there is something else I can tweak to get these backups running successfully and as they were.
    Thanks for any help – Lorrie

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter lorriel

    (@lorriel)

    Hi Bryle,
    Thanks for your prompt reply. The backup finally completed with ‘[Warning] Your website is visited infrequently and UpdraftPlus is not getting the resources it hoped for’. However, there has been no change in the number of website visitors and no updates to the website so not sure why this message is appearing now.

    Here is the link to the backup file:
    https://www.dropbox.com/s/pq17jgmjxwta8xc/log.e70217ed0e7d.txt?dl=0

    Your help is much appreciated.
    Lorrie

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    This warning message causes UpdraftPlus not able to create or complete backups. UpdraftPlus is only able to run when WordPress is loaded into memory, i.e. when the site is accessed. As such, UpdraftPlus is not able to resume the backups in good time.

    I would recommend looking into this guide, which includes several suggestions to solutions and workarounds for the low visitor issue: https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/

    Best Wishes,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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