Silent Remote Sending URL not being used properly.

  • I am using the Silent Remote Sending function to POST the form data to a NetSuite account. However, while the form loads fine on my website, the URL in the form element is not the netsuite.com address I set in the settings, it is the form’s address with “#FSContact1” at the end. The form does not post properly to NetSuite, but if I go into Inspector in Chrome and replace that with the correct URL it is supposed to post to then it works fine.

    The form can be seen here:
    https://firebrandtech.com/testing/

    – Joshua

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Joshua, do you have the following option Enable an HTML anchor tag on the form POST URL. enabled under Advanced tab? If you do, can you disable this option and then carry out a test.

    Let me know if this helps you.

    Regards

    Thread Starter jtallent

    (@jtallent)

    I unchecked that option and the anchor goes away, but the form element still just points to the page the form is on:

    [form action=”https://firebrandtech.com/testing/” id=”fscf_form1″ method=”post”]

    It should be pointing to the address I gave it in the silent remote settings.

    Silent remote sending will not change the url in your form html. Hence the word silent, it will make a 2nd hidden post after the form is successfully completed. No part of the silent post is shown on your web site.

    Thread Starter jtallent

    (@jtallent)

    I gathered as much, but the problem is that it is not sending that silent post. I have the plugin set up properly, and the form posts to NetSuite fine if I change the form address. Based on your answer, I assume there’s no way around this bug, so I’ll look for another solution.

Viewing 4 replies - 1 through 4 (of 4 total)
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