Simple Banner shows twice on website

  • Resolved jyotishforlife

    (@jyotishforlife)


    2 months, 2 weeks ago

    Greetings from Trinidad and Tobago, WI.

    we seek your assistance / help, lately Simple Banner shows twice on my website (URL above). Why ? I have not idea, this is not much to configure. I have tried everything (deactivate, delete, reinstal etc) still no change. I request you to please look into this and do the needful at your earliest convenience. This double banner shows on all browers on mobile and pc. Please view the screenshot at Google Drive: https://drive.google.com/drive/folders/1jioI3FDcnJ5Rp9Q-60rHBrQt7tVzCGr5?usp=drive_link thank you,

    Kind regards.
    Paras at JyotishforLife.com

    The page I need help with: [log in to see the link]

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  • Plugin Author rpetersen29

    (@rpetersen29)

    Hi @jyotishforlife

    I went to your site and I am not seeing the double banner issue. I think this might be a browser cache issue. I removed the wp_body_open feature in v3.0.0 but added it back in v3.0.3. If your browser was caching a previous version and you enabled wp_body_open then it would likely show two banners until the cache was cleared. To immediately fix this you can disable wp_body_open and clear your server side cache. Browser caches usually clear pretty quickly so this issue will likely resolve itself in a hour or so with normal browser usage. You can also verify that it is a browser cache issue by viewing your site in Incognito mode. Let me know if the issue still arises then.

    Thread Starter jyotishforlife

    (@jyotishforlife)

    Hello? rpetersen29:
    Seasonal Greetings
    Thank you for?your email, appreciate your assistance on the matter, your guidance worked as?expected, thank you so much.?Have a great day, best wishes from JFL Trinidad and Tobago, West Indies.?
    Best regards
    JyotishForLife.com:?A Team of Astrologers Extraordinaire

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